FAQ
Frequently Asked Questions – Sad Miles Club
Orders & Shipping
🟣 When will my order ship?
Orders typically ship within 3–5 business days. Each piece is made to order to reduce waste and support sustainability.
🟣 Do you ship internationally?
Yes! We ship worldwide. Shipping fees and delivery times vary by location, see our delivery policy here.
🟣 How do I track my order?
Once your order ships, you’ll receive an email with a tracking link. If it hasn’t arrived, check your spam or contact us.
Returns & Exchanges
🟣 What’s your return policy?
If you're not happy with your gear, you can return it within 14 days of delivery. Items must be unworn and in original condition.
➡️ View full returns policy
🟣 Can I exchange for a different size?
We currently don’t offer exchanges, instead, return your item and re-order the correct size.
Product & Sizing
🟣 How do I find my size?
Each product has a size guide on its page. We use unisex sizing for most garments. If you're between sizes, we recommend sizing up for comfort.
🟣 Is your clothing sustainable?
Yes most items are printed on demand to avoid overproduction, and we prioritize ethically sourced materials where possible.
Brand & Mission
🟣 What is Sad Miles Club?
We're a UK-based activewear brand built for people who use movement to cope with life’s hard stuff. Our gear is designed to support your mental and physical health.
🟣 Do you donate to charity?
Yes, £1 from every order goes directly to mental health organizations. We believe in giving back with every mile.
🟣 Who is your clothing for?
Everyone. Whether you’re running a marathon or just getting out of bed, sad miles club. is for anyone moving through it.
Other Questions
🟣 Can I cancel or change my order?
Because each item is made to order, we can’t guarantee changes after purchase but contact us ASAP and we’ll try to help.
🟣 Do you offer gift cards?
Not yet, but we’re working on it! Sign up for our newsletter to hear when they drop.